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Terms of Service

Prestige Restoration and Cleaning Services
Effective Date: January 1, 2026

SMS Messaging Terms & Compliance

1. Program Description

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with Prestige Restoration and Cleaning Services through our website at https://prestigerestorationandcleaningservices.co/, via our contact forms, scheduling forms, or by directly requesting services, and have explicitly opted in to receive SMS notifications.

Opt-in is collected through website forms containing a dedicated checkbox for SMS consent. Messages may include appointment confirmations, appointment reminders, scheduling updates, service notifications, customer support communications, and other information directly related to services you have requested.

2. Cancellation Instructions

You can cancel the SMS service at any time. Simply text “STOP” to the same number that sent you messages.

Upon sending “STOP”, we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at:

Email: info@prestigerestorationandcleaningservices.co
Phone: (800) 471-9154 or (504) 418-9017

Customer support is available during normal business hours.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you.

Message frequency varies based on your service usage, appointment schedule, and communication preferences.

For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers

Our SMS program works with major U.S. wireless carriers, including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

7. Age Restriction

You must be at least 18 years old to participate in our SMS messaging program.

8. Privacy Policy

For privacy-related inquiries, please review our Privacy Policy at:

Privacy Policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines regarding SMS communications.

General Terms

This website (the “Site”) is owned and operated by Prestige Restoration and Cleaning Services (“Company,” “we,” “our,” or “us”).

By using this Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services, products, or sections of the Site.

Accessing the Site in any manner, whether automated or otherwise, constitutes your acceptance of these Terms of Service.

We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page and become effective immediately upon posting. Continued use of the Site constitutes acceptance of any updated Terms.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on the Site are the property of Prestige Restoration and Cleaning Services and/or its licensors and are protected by copyright, trademark, and other intellectual property laws.

The Site is provided solely for your personal and non-commercial use.

Unless expressly authorized, you may not:

You may download or print one copy of individual pages for your personal, non-commercial use, provided all copyright and proprietary notices remain intact.

Your License to Us

By posting or submitting content to us through the Site, social media channels, forms, reviews, photographs, videos, testimonials, or other communication methods, you represent that you own the content or have obtained permission to provide it.

You grant Prestige Restoration and Cleaning Services a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, publish, distribute, display, and create derivative works from such content.

Disclaimers

The Site may contain links to third-party websites. Such links do not constitute endorsement or sponsorship of those websites or their content.

Information, products, and services provided through this Site are offered on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law, we disclaim all warranties including:

You agree to indemnify and hold harmless Prestige Restoration and Cleaning Services, its owners, employees, contractors, affiliates, and representatives from any claims, damages, liabilities, costs, and expenses arising from your use of the Site or violation of these Terms.

Online Commerce

Certain sections of the Site may permit the purchase of services or products from third-party providers.

We are not responsible for the quality, reliability, pricing, availability, or performance of third-party products or services.

Any transactions with third parties are solely between you and the third party involved.

Prestige Restoration and Cleaning Services shall not be liable for losses resulting from such transactions.

Registration & Passwords

If you create an account or gain access to protected areas of the Site, you agree to provide accurate, current, and complete registration information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.

If you believe your account has been compromised, contact us immediately at:

info@prestigerestorationandcleaningservices.co

We are not liable for losses resulting from unauthorized use of your account.

Termination

We reserve the right to suspend or terminate access to the Site at any time, without notice, if we determine that you have violated these Terms of Service or engaged in conduct we consider inappropriate, unlawful, or harmful.

Upon termination, your right to use the Site immediately ceases.

Governing Law

These Terms of Service shall be governed by and construed under the laws of the State of Louisiana.

Any dispute arising from these Terms of Service or use of the Site shall be resolved exclusively through binding arbitration or in courts located within the State of Louisiana, as permitted by applicable law.

Changes to Terms of Service

We may update these Terms of Service from time to time.

The most current version will always be available on our website and will include the updated effective date.

Contact Information

If you have questions regarding these Terms of Service, please contact:

Prestige Restoration and Cleaning Services
2621 Upperline Street
New Orleans, LA 70115

Phone: (800) 471-9154
Phone: (504) 418-9017

Email: info@prestigerestorationandcleaningservices.co

Website: https://prestigerestorationandcleaningservices.co/

By using our website and services, you acknowledge and agree to these Terms of Service.